LAKE WALES | Judi Sprague doesn’t feel like State Farm has been very neighborly lately.
For the past 45 years, Sprague and her husband Dan have alternately maintained car, homeowners, and manufactured home insurance policies with the company, famous for its “Like a good neighbor, State Farm is there” slogan.
This month, the Spragues received a letter from the company informing them that their manufactured home insurance policy would not be renewed in December.
“I’m really kind of annoyed with them because it seems like my loyalty doesn’t mean very much,” Sprague said.
The letter received by the Spragues, however, is part of a companywide mandate that began last year.
Michal Brower, Florida spokesperson for State Farm, said the company notified the Florida Office of Insurance Regulation (OIR) of its intent to discontinue writing and renewing its manufactured home policies in May 2013.
The OIR approved State Farm’s plan, and the company began mailing non-renewal letters — like the one received by the Spragues — in September 2013.